Frequently Asked Questions (FAQ)

It takes courage to admit we need help, even more, to pick up the phone and reach out. Below are answers to a few frequently asked questions informing you of how we work and who we are; to support your effort in moving forward in Jacksonville.


How much does it cost?

The first initial 45-50-minute consultation/counseling fee is $60. From there rates vary from $40 – $130, depending on the degree level, the experience of the therapist and your financial situation. If you are unable to afford the full cost of therapy, we have the “Client Subsidy Fund” which allows us to offer a sliding scale fee based on your circumstances and household income.

Counseling Scholarship Fund Application 

Once you fill out the application and have your other documents ready email them to or by mail to: 

Life Renewed Counseling 

C/O Cliff Thomas

2140 Mango Pl

Jacksonville, FL 32207


What is the process?

The first step is to continue to do what you are doing. Searching for answers to find the right fit. Once you are ready, all you need to do is call (904) 398-2437 and dial extension 103 if you do not have a specific counselor in mind. Or request an appointment for a particular mental health therapist. From that point forward, we will walk you through to your first appointment and what to expect.

How many counseling sessions will it take?

The amount of therapy or the time it takes to go through counseling is impacted by your personal circumstances. Whether you are working on particular issues, with a partner or family, the length of treatment may change. In addition to the circumstances that bring you to treatment, your goals for therapy also play a role in how long you see a counselor.  There is no reason to burden yourself with the pressure of “fixing” something within a specified time frame.

How often will we meet?

As with the previous question, counseling depends on your personal situation. However, most start out seeing a counselor once a week. In time you may transition to every other week or once a month.

What ages do you see?

Our therapists feel comfortable working with ages 10 through adults. In many cases working with youth or younger children may also involve the parents to some degree.

What are the qualifications of the therapist?

Holding true to our values, all therapist at Life Renewed Counseling have professional training from an accredited graduate-level program or higher, in the mental health field or in Pastoral Counseling. Our clinical staff includes interns (those who have completed their graduate degree) and state licensed staff meeting the standards set by the state of Florida. Many of our therapists are also certified in other specialty training including Prepare-Enrich, CBT, DBT, etc…

What about insurance?

We are not paneled with any insurance provider. As such, we are considered an out of network provider. Some providers account for this contingency and may reimburse you for a portion of your bill. To be sure, call your provider to see how their program works.

Confidentiality & Privacy Issues?

Conversations between a counselor and a client are governed by the ethical standards of our profession and remain private unless we receive written consent from the client. There are only three exceptions.

Suspected child abuse or dependent adult or elderly abuse, for which we are required by law to report to the appropriate authorities immediately.

A client is threatening serious bodily harm to another person/s, we notify the police and inform the intended victim.

A client intends to harm themselves, we must take measures without their permission that are provided to the therapist by law to ensure their safety.

Not only are the conversations kept private, but so is the fact that you are receiving therapy from Life Renewed Counseling. Our therapist and staff do not reveal to others whether or not one is receiving treatment.

What Issues do you work with?

Our therapists work with the following concerns:

  • Anxiety
  • Depression
  • Marital and Pre-Marital Therapy
  • Family Counseling
  • Addiction
  • Recovery from abuse, trauma, and dysfunctional families
  • Children and adolescents
  • Parenting
  • Aging and family caretaking therapy
  • Grief and loss counseling
  • Codependency
  • Self Esteem
  • Relationship Issues
  • Adolescent Issues
  • Spiritual Issues
  • General Wellness
  • Bonding between Children and Parents
  • Mourning

Who can use our service?

Anyone…Our Mission Statement is clear…To provide affordable, licensed therapist who respect our clients’ beliefs, values or religion; while advocating for the benefits of mental health counseling. No matter who you are, we are here to provide quality care.

Copyright © 2019 Life Renewed Counseling